Power Outage at Home? VISCA Electric’s Safe Step‑by‑Step Checklist (Canadian Edition)
When the lights suddenly cut out, it’s more than an inconvenience—it’s stressful. Is it just your place or the whole block? Is the panel humming? Can you smell something burning? This quick checklist walks you through what to do right now, what to avoid, and when to call VISCA Electric for Emergency electrical service. With 30+ years serving Canadian homes and businesses, our licensed team is here 24/7 so you can get back to normal—safely.
Step 1: Make safety your first move
Ask yourself: Do you see downed lines? Is there water near the electrical panel? Is there a burning smell?
- Stay back from downed lines. Keep at least 10 metres (about a bus length) away and call 911. Always assume a line is live.
- Flooded area? Don’t go in. Never enter a flooded basement or room if water touches outlets, appliances, cords, or the panel. If you can’t reach the breakers safely, call your utility to disconnect power at the meter.
- If you detect burning odours, smoke, arcing, or sizzling at the panel, evacuate and call 911. Once you're safe outside, contact VISCA Electric for Emergency electrical service.
Step 2: Check what’s out—and protect your equipment
Questions to consider: Do your neighbours have power? Are only certain rooms dark?
- Confirm the scope. Look outside: if streetlights or neighbours are lit, the issue may be on your side (breaker, main, or a fault).
- Check your breakers—but only if they’re dry. If safe, open the panel, look for a tripped breaker, and reset it once to ON. If it won’t hold, don’t force it.
- Unplug sensitive electronics. Turn your thermostat down and leave one light on so you’ll know when power returns. Use flashlights, not candles.
- Keep fridges and freezers closed. If the door stays shut, a full freezer can keep food frozen for 24–48 hours, which is handy during lengthy outages.
Are you not sure if it’s safe to touch the panel or if you keep losing the same circuit? If so, that’s a sign to call our Emergency electrical service line.
Step 3: Heat, light, and carbon monoxide (CO) safety
Ask yourself: How are you keeping warm? Where’s your generator placed?
- Never use barbecues, camp stoves, or fuel‑burning heaters indoors (including garages). CO is odourless and can be deadly. If a CO alarm sounds: get outside and call 911.
- Portable generators belong outdoors—well away from the house. Operate fuel‑burning units at least 6 metres (20 feet) from any building, direct exhaust away from windows/doors, and keep CO alarms working.
- Use a proper connection. Never plug a generator into a wall receptacle (“backfeeding”). If you want to power circuits in your panel, you need an approved transfer panel and switch installed by a qualified electrician.
Step 4: Thinking about generator backup? Do it the right way
A safe, code‑compliant setup protects your family and utility workers.
- Transfer equipment only. Whole‑home or partial‑home backup must be connected through a transfer device set up by a licensed electrician—no exceptions.
- Know the code. Across Canada, installations follow the Canadian Electrical Code, Part I (CSA C22.1:24)—the national safety standard forming the backbone of electrical installations. Provinces adopt it (often with amendments).
- Example—Ontario: The
Ontario Electrical Safety Code (2024 edition) adopts CEC Part I with provincial amendments; the current update took effect May 1, 2025. VISCA Electric keeps your project aligned with the latest requirements.
Step 5: When the power returns
Ask yourself: Are devices still unplugged? Do any GFCIs need a reset?
- Stage the restart. Give the system a moment to stabilize: turn up heating thermostats first, reconnect the fridge/freezer, and wait 10–15 minutes before plugging in other appliances to reduce surge risk.
- Do a quick walk‑through. Check for tripped GFCI/AFCI devices, warm outlets, or unusual sounds at the panel. If anything seems off, call Emergency electrical service—don’t push your luck.
Quick Q&A: Fast answers in the dark
- “Is it just me or the whole street?” Look outside; if neighbours have power, it’s likely on your side—call VISCA Electric.
- “Can I run the car in the garage to charge my phone?” No—CO can build quickly even with the door open. Use a battery bank or charge in fresh air outside.
- “How far from the house should the generator be?” At least 6 metres (20 feet) and never in enclosed spaces.
- “What if a line is down on my property?” Stay back 10 metres and call 911, then your utility.
When to call VISCA Electric (right now)
- Repeated breaker trips or partial power in parts of the home
- Flickering lights with a buzzing or hot panel
- Water near the panel, outlets, or baseboard heaters
- Safe generator hookup (temporary or permanent) and transfer switch installs
- Any time you need fast, professional Emergency electrical service
VISCA Electric handles residential, commercial, and industrial calls—from storm‑related faults to panel repairs, lighting, surge protection, smart systems, and clean generator tie‑ins. We work to Canadian standards, prioritize safety, and keep your downtime short.
Ever had the lights go out unexpectedly at your business? It's a real jolt, isn't it? One minute, everything's humming along, and the next, you're in the dark. It’s more than just an inconvenience; it can mean lost productivity, damaged equipment, and even safety risks. Many people don’t realize that a bit of preparation can make a huge difference. That’s why having a solid electrical emergency plan is so important. Here at VISCA Electric, we've helped countless businesses navigate these situations. We think that with a little planning beforehand, you can convert a moment of fear into a calm, controlled scenario. Let's talk about how you may make a plan to deal with such surprise outages and get back on track fast. Why You Need a Plan Think about all the things that rely on electricity in your business: computers, point-of-sale systems, lighting, security alarms, and more. A sudden power outage can disrupt all of it. A well-thought-out plan helps you: Protect Your Assets: A power surge after an outage can fry sensitive electronics. Knowing how to safely shut things down prevents this. Keep Everyone Safe: An electrical emergency can create hazards. A plan ensures everyone knows what to do and where to go. Minimize Downtime: The faster you can act, the less time your business is at a standstill. Ensure Business Continuity: Some businesses can't afford to be offline. A plan helps you identify mission-critical systems and find ways to keep them running. Key Steps to a Solid Plan Ready to get started? Here’s a simple breakdown of how you can build your own electrical emergency plan. 1. Identify Your Risks First, take a look around your business. What are the biggest electrical risks? Maybe you're in an older building with a dated electrical panel, or perhaps you're in an area prone to severe weather. Understanding these risks is the first step to mitigating them. 2. Create a "Go-To" Team Designate a few key employees to be part of your emergency response team. They should know the plan inside and out. It's a good idea to train a few individuals so that there is always someone who can take command. 3. Establish Clear Procedures This is the main part of your plan. Make a list of straightforward, easy-to-follow instructions for diverse situations. These might be: Initial Response: What should people do immediately when the power goes out? Communication: How will you let employees and customers know what’s happening? Equipment Shutdown: What should be turned off immediately to prevent damage? Backup Systems: Do you have a generator or an uninterruptible power supply (UPS)? How do you activate it? Contact Information: Keep a list of important phone numbers handy, especially for your emergency electrical service provider. You need someone you can trust! 4. Train and Practice A plan is only as good as the people who know it. Have frequent training sessions and even practice. Make sure that everyone knows what they need to do. When a true emergency happens, this will make your response feel like second nature. 5. Partner with the Pros Don’t try to handle everything on your own. Having a trusted emergency electrical partner is a game-changer. We can help with everything from preventative maintenance to getting your power back on in the middle of the night. You need a reliable emergency electrical service that’s just a call away, 24/7. By taking these steps, you can turn a stressful event into a manageable situation. It's about being proactive, not reactive. A little planning today can save you a lot of headaches tomorrow.
Are you tired of seeing your electricity bill creep higher each month? In today's world, where energy costs can fluctuate, finding ways to make your home more efficient isn't just about being eco-friendly; it's about smart financial planning for Canadian households. What if we told you that upgrading your home's electrical system could lead to significant savings on those monthly bills? It's true! Modern electrical solutions and smart home technology go hand-in-hand with energy efficiency. Many homeowners might think of energy efficiency as just good insulation or new windows. While those are definitely important, the electrical system running through your walls, connecting every device and appliance, plays a monumental role in how much energy your home consumes. Partnering with a skilled residential electrical contractor can unlock a whole new level of savings.
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